787bet Privacy Policy

1. Introduction & Scope

Welcome to 787bet. This Privacy Policy ("Policy") applies to all users of the 787bet platform. By using the 787bet website or app, you are considered to have accepted the terms of this Policy.

787bet is an internationally licensed online gaming platform. We are committed to delivering the best gaming experience for players in Bangladesh — and a key part of that commitment is keeping your personal information secure.

This Privacy Policy was written in Bengali for your convenience. In the event of any conflict with the English version, the English version shall prevail.

2. What Information We Collect

787bet only collects information that is necessary to provide our services, maintain security, and meet legal obligations. Details are outlined below:

We do not collect information about your religious beliefs, political views, or health. 787bet retains only the minimum data necessary to operate its gaming services.

3. How We Collect Information

787bet collects your information in three main ways:

• Directly from you: Information you provide directly during registration, KYC verification, deposits or withdrawals, and when contacting support.
• Automatically: When you use our platform, device information, IP addresses, and browsing behavior are recorded through cookies, log files, and tracking technologies.
• Via Third Parties: Confirmation data received from payment providers (bKash, Nagad, Rocket) and identity verification service providers.

4. How We Use Your Information

787bet uses your information only for the specific purposes outlined below. We do not use your data unnecessarily or share it for third-party advertising.

• Account management: To complete registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal compliance: To comply with Anti-Money Laundering (AML) regulations and other regulatory requirements.
• Improving the gaming experience: To understand your preferences and provide personalized gaming recommendations.
• Customer Support: To resolve your issues and provide support.
• Promotional Communications: To send you bonus and promotional information only with your consent.
• Responsible Gaming: To identify excessive gaming patterns and provide appropriate support.

5. Data Storage & Security

787bet protects your data using industry-leading security technology. Our servers and databases are housed in secure data centers with 24/7 monitoring.

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Data Storage Encryption: Stored data is also kept in encrypted form.
• Access control: Only authorized personnel can access specific data.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Firewall & DDoS Protection: Advanced technology is used to protect against cyber attacks.

Retention periods vary depending on the type of data and applicable legal requirements. Financial transaction records are generally kept for 5 years, and KYC data for up to 7 years, in compliance with local and international regulatory obligations.

6. Sharing Information with Third Parties

787bet does not sell or rent your information. However, limited data may be shared with trusted partners in specific circumstances:

• Payment Providers: Required data is shared with bKash, Nagad, and Rocket to process transactions.
• Game providers: Information required to manage gaming sessions with providers such as Evolution and Pragmatic Play.
• Identity Verification Services: With licensed verification agencies for the KYC process.
• Legal authorities: In response to a court order or a legitimate request from a regulatory authority.
• Fraud Prevention Services: With specialized firms to ensure cybersecurity.

All third-party partners are required to comply with strict Non-Disclosure Agreements (NDAs) and may only use the data received for specified purposes.

7. Cookies Policy

787bet uses cookies to enhance your experience on the platform. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional cookies: To remember your language preference, theme settings, and gaming preferences.
• Analytics Cookies: To understand which parts of the site are used most and to improve the platform.
• Security Cookies: To detect fraudulent login attempts and suspicious activity.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

8. Your Rights

As a registered user of 787bet, you have the following rights. To exercise any of these rights, please contact our support team.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to Data Portability: You may receive your data in a structured, portable format.
• Right to Marketing Opt-Out: You can opt out of promotional communications at any time.

9. Child Protection

787bet strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect personal information from minors.

Age is verified at registration, and KYC documents are requested in suspicious cases. If an underage account is identified, it will be suspended immediately and all associated data will be permanently deleted.

10. Right to Modify This Policy

787bet reserves the right to update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, registered users will be notified in advance via an on-site notice or email. Continued use of the platform after any changes constitutes acceptance of the updated Policy.

We recommend checking this page regularly. We are committed to keeping you informed of any changes in a transparent manner.

11. Contact Us

For any questions, complaints, or data-related requests concerning this Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Active 24/7, typically responds within minutes
• Response Time: Privacy requests are typically handled within 30 business days